Effect Of Corporate Training On Firms’ Performance On International Non-governmental Organisations In Kenya

Abstract

The need for corporate training is growing day by day as technology advances. Organizations haven’t realised the need to incorporate corporate training into their system hence leading to stunted firms’ performance. Other factors such as increased cost associated with corporate training, lack of management commitment have been among common challenges in Non-Governmental Organizations. The main aim of this study was to help curb this problem through clear identification of effects of corporate training on firms’ performance on International Non- Governmental Organizations in Kenya. The study sought to identify the effects of corporate coaching on firms’ performance, effects of management training on firms’ performance, effects of retention training on firms’ performance and effects of quality training on firms’ performance in International Non- Governmental Organizations in Kenya. The study literature was based onidentical element theory and trans-theoretical model of behaviour change which stipulates how training results to employee behaviourchange hence resulting to employee performance. In research methodology, the study adopted descriptive research design where a target population of 360 employees were selected in UN, World Vision, USAID, Mercy Corps, ICRC, Care International, Oxfam, Amnesty International, HOPE Worldwide and IRC. The prevailing NGOs were represented by the top, middle and lower level management only. Sampling was conducted using a stratified method where sample size was calculated using simple random percentage method. The study adopted questionnaire and interview schedule as data collection tool where interview was only made for top management only. Data analysis was conducted using Statistical Package for Social Sciences where descriptive, inferential statists and diagnostic test such as correlation, linear regression, sensitivity and specificity were carried out respectively. In data analysis, the study identified that respondents agreed with statement which were meant to determine whether there is relationship between corporate coaching and firms’ performance, managerial training and firms’ performance, retention training and firms’ performance and quality training and firms’ performance. This was clearly supported by correlation analysis which identified that at Sig P.<0.05, there is relationship between corporate coaching and firms’ performance, managerial training and firms’ performance, retention training and firms’ performance and quality training and firms’ performance. In conclusion, the study concluded that indeed corporate training affects firms’ performance in International Non- Governmental Organizations in Kenya. The study also recommended that Non- Governmental Organizations should review their policies to address corporate training, engage various stakeholders and set Specific Measurable Attainable Realistic and Time frame objectives.