Institutionalization of Knowledge Management in Manufacturing Enterprises in Kenya: A Case of Selected Enterprises

Abstract

In the fast changing business environment, knowledge has turn out to be the basis of every organization in creating and sustaining competitive differentiation. This study sought to examine factors that influence institutionalization of Knowledge Management (KM) in manufacturing enterprises in Kenya. A sample of 60 senior managers in the three selected manufacturing enterprises revealed that there are two critical factors that influence institutionalization of knowledge management. These factors are organizational practices and technological infrastructure. This paper concludes that the organizational practices have the highest influence and therefore when a comprehensive view is taken in instituting knowledge management practices, organizational practices be considered first and technological infrastructure second.